The Tower Boys

„It’s just sloppy design,“ said Pony. „I daresay one of the lads found it by accident and tried it again to see what happened. They’re like that, the tower boys. Show ‚em a bit of cunning machinery and they’ll spend all day trying to make it fail. The whole Trunk’s a lash-up, it really is.“
„Why do we employ people like these?“ said Stowley, looking bewildered.
„Because they’re the only people mad enough to spend their life up a tower, miles away from anywhere, pressing keys,“ said Pony. „they like it.“

Terry Pratchett: Going Postal